How it works
From download to the door
Everything is done in the Rhythm Assistant app or your web portal – the same account works in both.
Getting set up
Get the app
Download Rhythm Assistant. It’s coming soon to the App Store and Google Play.
Sign in
Use your Rhythm Assembly account – or create one in the free Rhythm Assembly app first.
Start your organisation
Give it a name, add your logo and choose your plan.
Add your business details
Sole traders: your name, town and contact details. Companies and charities: registration number and address too.
Connect Stripe
New to Stripe? Set up free in about 10 minutes – have your ID, bank details and mobile ready. Already use it? Just sign in.
Only running free events? You can skip Stripe – free tickets work straight away.
Your first event
Create the event
Name, venue, date, up to three categories and a picture or promo video.
Free or paid
Choose free entry, or paid tickets with early bird and general sale.
Put it on sale
Members find it in Rhythm Assembly. Premier and Elite can message opted-in members about it.
Watch it sell
Sales, income and break-even update as tickets go – and members can message you with questions.
On the night
Open the door
Scan tickets with your phone. Staff can help with their own logins.
Keep an eye on it
Premier and Elite see who’s inside and who’s still to come, live.
Make it memorable
Elite: start a Swarm, put the Welcome screen up, and let newcomers join at the door.
The morning after
Elite: thank-you and feedback messages go out automatically. Everyone: your accounts are up to date.
Good to know
Your money, your account
Ticket money is paid into your Stripe account, and Stripe pays it into your bank – usually within a few days.
A team behind you
Add staff to run the door and answer messages, and up to 3 owners. Plus additional admin members of your choosing.
Change plan any time
Move up or down in the app whenever it suits your season.
Questions before you start?
Have a look at the FAQ, or email [email protected].